Choosing the Right Veterinarian
Your veterinarian is your partner in keeping your pet healthy throughout their life. Finding the right vet is one of the most important decisions you'll make as a pet parent. This guide will help you know what to look for, what questions to ask, and how to recognize when it might be time to switch.
Start Your Search Early
Don't wait until you have a sick pet to find a veterinarian. Ideally, you should establish a relationship with a vet before you even bring your new pet home. This gives you time to:
- Visit potential clinics and meet the staff
- Compare services, hours, and pricing
- Make a thoughtful decision without the pressure of an emergency
- Schedule a wellness visit shortly after bringing your pet home
What to Look For in a Veterinary Practice
Location and Accessibility
- Proximity: A vet close to home is important for emergencies and frequent visits
- Parking: Easy parking makes stressful visits easier
- Accessibility: Consider if the building is accessible if you have mobility concerns
Hours and Availability
- Do their hours work with your schedule?
- Do they offer same-day sick appointments?
- What is their after-hours policy?
- Do they have weekend or evening hours?
Services Offered
Different practices offer different levels of service:
- Routine wellness exams and vaccinations
- Laboratory and diagnostic services (in-house vs. sent out)
- Dental care
- Surgery capabilities
- Emergency services
- Specialty referrals
- Boarding or grooming
Facility Quality
During your visit, observe:
- Cleanliness of the waiting area and exam rooms
- Odor control
- Separate waiting areas for dogs and cats (reduces stress)
- Modern equipment and technology
- Comfortable, calming environment
Staff and Veterinarians
- How do they interact with you and your pet?
- Do they take time to answer your questions?
- Are they gentle and patient with animals?
- Do they explain things in understandable terms?
- Is the staff friendly and professional?
Questions to Ask Potential Veterinarians
During your initial visit or phone call, consider asking:
About the Practice
- How long has the practice been established?
- How many veterinarians work here?
- Can I request a specific vet for appointments?
- What are your emergency protocols?
- Which emergency clinic do you recommend for after-hours care?
About Care Philosophy
- How do you approach preventive care?
- What is your vaccination philosophy?
- How do you handle pain management?
- Are you open to discussing different treatment options?
- How do you communicate test results and recommendations?
About Costs and Policies
- What are your fees for routine services?
- Do you provide written estimates before procedures?
- What payment options do you accept?
- Do you offer wellness plans or packages?
- How do you handle billing for ongoing conditions?
Red Flags to Watch For
Be cautious if you notice:
- Poor communication: Difficulty getting questions answered or unclear explanations
- Pressure tactics: Feeling pushed into expensive treatments without discussion
- Dismissive attitude: Your concerns aren't taken seriously
- Lack of transparency: Unwillingness to provide cost estimates or explain procedures
- Rough handling: Staff or vets who aren't gentle with your pet
- Dirty facilities: Unclean exam rooms or strong unpleasant odors
- High turnover: Constantly seeing different vets with no continuity of care
- Resistance to referrals: Unwillingness to refer to specialists when appropriate
Understanding Veterinary Specialties
Sometimes your pet may need specialized care. Common veterinary specialties include:
- Veterinary Oncologist: Cancer treatment
- Veterinary Cardiologist: Heart conditions
- Veterinary Dermatologist: Skin and allergy issues
- Veterinary Ophthalmologist: Eye conditions
- Veterinary Surgeon: Complex surgical procedures
- Veterinary Behaviorist: Behavioral issues
- Veterinary Dentist: Advanced dental care
- Emergency and Critical Care: Emergency medicine
A good general practice vet will recognize when a specialist is needed and provide appropriate referrals.
Regular Vet vs. Emergency Vet
It's important to understand the difference:
Regular Veterinarian
- Handles routine care and non-emergency sick visits
- Knows your pet's history
- Provides ongoing relationship and continuity
- Typically more affordable for routine care
Emergency Veterinarian
- Available 24/7 for emergencies
- Equipped for critical care and trauma
- Higher costs due to specialized equipment and staffing
- Should be used for true emergencies only
Pro Tip: Identify your nearest 24-hour emergency vet clinic before you need it. Save their number in your phone and know the route to get there.
Building a Good Relationship
Once you've found your vet, nurture the relationship:
- Keep all scheduled appointments
- Arrive on time and be prepared
- Be honest about your pet's behavior, diet, and any concerns
- Follow treatment recommendations or discuss alternatives
- Communicate if cost is a concern - good vets will work with you
- Provide feedback, both positive and constructive
When to Consider Switching Vets
Sometimes a vet relationship doesn't work out. Consider switching if:
- You consistently feel rushed or dismissed
- Communication is poor despite attempts to improve it
- Your pet is extremely stressed at visits and Fear Free approaches aren't offered
- You've lost trust in their medical judgment
- The practice has changed significantly (new ownership, different values)
- Your pet's needs have changed and require different expertise
If you decide to switch, request your pet's complete medical records. Most states require practices to provide these upon request.
Questions for Pet Owners with Specific Needs
If You Have an Exotic Pet
- Do you have experience with my type of pet?
- What specialized equipment do you have?
- Can you refer to an exotic specialist if needed?
If You Have a Senior Pet
- What is your approach to geriatric care?
- How do you handle quality of life discussions?
- Do you offer hospice or end-of-life services?
If You Have a New Puppy or Kitten
- What is your puppy/kitten wellness program?
- Do you offer spay/neuter services?
- What behavioral resources do you provide?
Ready for Your First Visit?
Check out our guide on what to expect at your pet's annual vet visit: